Gemalto – Costumer Service Specialist

Gemalto – Costumer Service Specialist with English and Turkish Languages

Main roles:

As a Customer Service Specialist, you will make sure customers’ expectations are exceeded, and support account managers on issues related to customer needs. You will support products that will secure the digital lives of millions of people.


Workplace:
 Tczew

Region:  pomorskie

 

Position description

A week in the life of CSS:

  1. You will take total ownership of customers’ orders from the Purchase Order receipt to the delivery
  2. You will coordinate the order treatment with appropriate Sales, Technical Consultants, Sales Operations, Order manager
  3. You will be responsible for the internal coordination and follow-up of customer requests/claims
  4. You will undertake effective root cause analysis whilst following best practice and quality management processes
  5. You will attend customer meetings and assist customers when visiting Gemalto’s offices
  6. You will be responsible for record management

Requirements

Knowledge, Skills and Experience:

  1. Degree in Business or related
  2. Fluent English & Turkish – is a must
  3. 1-3 years of experience in customer service or related role
  4. CRM experience, ERP knowledge, knowledge of smartcards – nice to have
  5. MS Office skills
  6. Basic knowledge in contract management, export, sales knowledge and logistics
  7. Excellent verbal and written communication skills
  8. Organized
  9. Autonomous
  10. Ability to work well under pressure
  11. Initiative in action
  12. Team work ability

Offer

We offer:

  1. Interesting work in a growing and international environmental
  2. Permanent contract of employment
  3. Private medical care
  4. Group life insurance
  5. Extra charge for commuting
  6. Extra charge for lunches
  7. The ability to use social fund (multisport, etc.)
  8. Trainings
  9. On-boarding trainings

 

Başvuru yapmak için tıklayınız.

Gemalto logo
Gemalto – Costumer Service Specialist

Bir cevap yazın

E-posta hesabınız yayımlanmayacak. Gerekli alanlar * ile işaretlenmişlerdir

HAKKIMIZDA

Polonya`ya eğitim amacıyla farklı zamanlarda ve farklı şekillerde gelip sonradan yolları kesişen iki arkadaş olarak, Polonya hakkında bildiğimiz, gördüğümüz, öğrendiğimiz, çoğunluğunu tecrübe ettiğimiz ya da etmek zorunda kaldığımız her şeyi herkesin yararlanabilmesi için sitemizde paylaşma gayretindeyiz.

Ayni zamanda da Polonya'da eğitim almak isteyen öğrenci arkadaşlara "uygun koşullarda" danışmanlık hizmeti sunuyoruz.

Daha detaylı bilgi almak için bize ulaşabileceğiniz mail adresi ve telefon numaramız aşağıdadır.

info@polonyaya.com

+90 537 957 53 62